This Privacy Policy explains how Stockton-Hill Insurance LLC, doing business as Lone Star Notary Bond ("Lone Star Notary Bond," "we," "us," or "our"), collects, uses, and protects your information when you visit lonestarnotarybond.com (the "Site") or use our services.
1. Information We Collect
We collect information you provide directly to us, including:
- Contact details such as your name, email address, mailing address, and mobile phone number.
- Bond application and order information needed to issue and file your Texas notary surety bond.
- Payment information processed through our secure payment providers. We do not store full card numbers.
- Optional information you provide at checkout, such as occupation, homeowner status, insurance review timing, age range, and how you heard about us.
- Messages and inquiries you send us, including through our website chat assistant.
We also automatically collect limited technical information such as IP address, browser type, and pages visited, through cookies and similar technologies.
2. How We Use Your Information
- Process, issue, and file your notary bond and related documents.
- Communicate with you about your application, order, account, and service requests.
- Send SMS/text messages you have consented to receive (see Section 3).
- Provide customer support and respond to inquiries.
- Improve our Site and services.
- Comply with legal, regulatory, and underwriting requirements.
- With your consent, have a licensed Texas agent contact you about additional insurance products.
3. SMS/Text Messaging
SMS consent and mobile information are not shared with third parties or affiliates for marketing purposes. Mobile information will not be sold, rented, or shared with third parties for promotional or marketing purposes.
We use your mobile number only to send the categories of messages described in our Terms & Conditions and to support your account and service requests. You may opt out at any time by replying STOP, or reply HELP for assistance.
4. How We Share Information
We do not sell your personal information. We share information only as needed to provide our services, including with:
- American Surety Company (ASC), the carrier that underwrites and files your bond.
- The Texas Secretary of State, for bond filing and commission processing.
- Service providers who help us operate the Site, process payments, and deliver messages, all bound by confidentiality obligations.
- Legal or regulatory authorities when required by law.
As stated in Section 3, your mobile information and SMS consent are never shared with third parties or affiliates for marketing purposes.
5. Cookies and Tracking
Our Site uses cookies and similar technologies to operate the Site, remember preferences, and understand usage. You can control cookies through your browser settings.
6. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Choices and Rights
- Update or correct your information by contacting us.
- Opt out of text messages by replying STOP, or opt out of marketing emails using the unsubscribe link.
- Request information about the personal data we hold about you, subject to applicable law.
8. Children's Privacy
Our Site and services are intended for adults age 18 and older. We do not knowingly collect information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The Effective Date above shows when it was last revised. Continued use of the Site after changes means you accept the updated policy.
10. Contact Us
Stockton-Hill Insurance LLC dba Lone Star Notary Bond
Phone: (512) 806-0045
Email: service@lonestarnotarybond.com